Frequently Asked Questions

Answers to the 17 questions we hear most often, organized by service.

Website design

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Which website package is right for me?

Start with your main goal: get online quickly, showcase multiple services, generate more inquiries, sell online, or connect business tools. We will recommend the right package without charging for features you do not need.

What does the website development fee cover?

Design, development, and launch according to your chosen package, including custom design, mobile optimization, and basic SEO.

What is the monthly fee for?

The monthly fee covers hosting and website security. Included revision credits vary by package and are explained in the comparison.

Can I add more features later?

Absolutely. Your website can grow with your business. Any features beyond the original scope will be quoted separately before development.

What if my project does not fit a standard package?

Our custom B2B offering is designed for specialized needs such as API integrations, client or employee portals, workflow automations, and internal business tools.

Online stores

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How much does an online store cost?

Our E-Commerce package starts at $5,000 for store development with up to 50 products, plus $129 per month for hosting and security. Optional features, including larger catalogues and customer portals, are quoted up front.

What is included in the $129 monthly fee?

Hosting and security for your online store. Support and maintenance are included during the first 12 months.

Can I add and update products myself?

Yes. We add your first 50 products and show you how to create new listings, change prices, and manage orders.

Are there transaction fees on each sale?

Stripe and PayPal charge processing fees for each payment. Their rates are set by those providers and are not included in our package.

Are Quebec sales taxes handled?

Yes. GST and QST can be configured to calculate automatically at checkout.

Do you work with Shopify?

Depending on your project, we can build on Shopify or develop a custom online store. We recommend the best fit during your consultation.

I already have a store. Can you redesign it?

Yes. We review your existing store, products, and objectives, then provide a quote for a redesign or migration.

How long does it take to build an online store?

It depends on the number of products and the content required. We agree on a timeline in your quote.

Web & mobile apps

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How much does a custom business app cost?

Custom development is billed at $99 per hour. We estimate the hours and features required before you approve the project.

Can I use the app on my phone and computer?

Yes, when it is built as a responsive web app. Installable PWAs or native mobile apps depend on the features and supported devices.

Will the app be available in the App Store or Google Play?

Not automatically. App-store publication may require additional steps or development and is scoped and priced separately.

What if I already use a CRM or other software?

We can assess possible integrations. Availability depends on the existing software, APIs, permissions, and technical access.